A pool can be one of the largest investments you make and you want to make sure that it’s cared for appropriately. Some owners may be too busy or physically unable to care for and maintain their pool and hiring a pool maintenance service is the way to go.
Pool companies offer a variety of services from the typical weekly pool cleaning service and maintenance to equipment repair and even full renovations. Let’s have a look at some key things to consider when choosing a poolcare company.
How to find a pool maintenance service
Whether you are looking for weekly pool cleaning and maintenance or needing a full renovation, it’s key to make sure that you do your homework before choosing a company.
Even if you use a weekly pool service company it’s important to test your water between visits. Sutro can help you keep your water clean and clear by testing daily and alerting you if rain or pool use has diluted your sanitizer and you are at risk of an algae outbreak or have unsanitary water.
Helpful tips to consider when choosing a company
Shop around and do not just go with the first company you find so you can get an idea of price ranges and services. And remember, cheaper isn’t always better but it’s better than highway robbery.
Look at the company’s website and pay particular attention to their customer reviews on the internet or social media sites. And of course, check the Better Business Bureau site as well for complaints.
If they come to your home to give you a quote and they are driving a 1985 sedan with buckets of chlorine, an acid in the back seat and a pool brush strapped to the roof then it’s best to walk away.
If they passed the “first impression” test then keep going!
Some more tips to consider
- Understand what’s included in the overall cost. A lot of companies have a menu of options from just brushing, chemicals only, or full service so it’s key to understand what services you will receive and get that in writing so there is no confusion. And remember, cheaper isn’t always better.
- Make sure they have liability insurance.
- Check to see if they are at least Certified Pool Operator (CPO) certified.
- Ask for 3 current customer references.
- Ask about background checks for their employees. Remember, you are going to be trusting them to come when you are not home, and in some cases will need to give them the code to your gate.
- Discuss how they will communicate with you and how you can communicate with them. Some companies leave paper tags on your door with test results and what they maintained, others email you the reports, and still others have an app for your phone where you can interact with them and see test results.
- Lastly, ask them why you should choose them over another company.
Bonus points if they use technology, and in particular if they use Sutro. We partner with pool professionals to help them keep an eye on their pools and you can check our list of preferred providers that provide pool cleaning and maintenance service. If there isn’t a provider on our list from your area then mention our name to your choice company and have them contact us for options.